by wpgeekssales | Jun 3, 2018
There is a reason why business process outsourcing companies are known all over the world: the Filipinos are extremely good at what they do. They are fluent English speakers, they are degree holders, and they are passionate hard workers. While BPOs are continuously dominating the business landscape in the country, knowledge process outsourcing or KPO companies are catching up. Unlike how it is in BPOs, KPO workers would be able to use their expertise to cater to a more skill-specific clientele.
Why join a KPO company?
KPOs present better job opportunities for employees who want to use their specific passions or knowledge as their bread and butter. For instance, if you’re fluent in a third language or if you have a background in law or medicine, or if you’re simply interested in engaging with foreign entrepreneurs/visionaries — the KPO world is best for you. If you’re aspiring to work for this fast-paced and exciting industry, you have to be prepared for a different kind of work culture. You’ll need specific qualities to help you climb up higher the career ladder along the way.
1. Be articulate
In the Philippines, almost everyone knows how to speak English. Hence, if you want to stand out — you have to have a voice. It pays to consistently have something meaningful to say. Skills can be learned, but being able to express yourself clearly to the world around you is what will make you shine in whatever field you’re working in.
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Related Page: Careers at Eastvantage
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2. Tap into your creativity
There is a misconception that “being creative” means only being inclined to art-related things like painting or drawing. Did you know that you can be creative in your line of expertise even if it’s the least artistic thing in the world? Being creative means that you strive for innovation. It’s bringing new and fresh ideas or processes to the things you do. It’s itching for positive changes and an aversion to mediocrity. It is fostering a growth mindset that will help you throughout your life in and outside of work.
3. Know your priorities
Many KPOs are still establishing themselves in the country, so some of these companies are starting small and there might be moments when you realize that you are taking more and more responsibilities outside your role. As much as it is important to give it your all to every task at hand, remember to put the most urgent and most important things first. Avoid multitasking and don’t get caught up peripheral jobs unless you’ve already finished your main tasks. Don’t make the mistake of taking on everything until you end up accomplishing nothing at the end of the day.
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Related Article: The Difference between KPO and BPO
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4. Be ready to adapt
The KPO industry is highly connected to technology and it’s not enough to just “know” what you know. You have to stretch yourself and be prepared for possible changes especially in terms of upgrading your knowledge and learning new technology. In this age of artificial intelligence and machine learning, you have got to find ways to stay relevant. Always be open to upskill and reskill to make sure you won’t be left behind.
5. Be proactive
This is another good quality to develop. Being self-motivated and taking charge of whatever situation you are in (be it good or bad) will make you a remarkable employee. It’s always choosing to be productive even when no one is watching. This means that you do not have to be micromanaged by your superiors as you know exactly what to do with your time. When employers know they can trust you to take care of your time and your decisions, they can rest assured knowing you will also take care of their brand and the work you do for them.
Do you think you have what it takes to work in a knowledge process outsourcing company? Do you have the skills and the attitude to be part of an exciting industry? Visit the Eastvantage Careers page and check our latest openings!
by wpgeekssales | May 17, 2018
ASEAN and the European Union are two of the most successful organisations that make the world a better place.
Last 2017, both EU and ASEAN celebrated their 60th and 50th anniversary respectively. Other than celebrating these milestones, what else do they have in common?
Check out the list below:
Despite these similarities, ASEAN, in particular, has a long way to go to reach EU’s growth, but it is promising nonetheless.
Source Link: Straitstimes.com
by wpgeekssales | May 11, 2018
In our quest to provide meaningful jobs to Filipinos while giving excellent services to businesses around the globe, we never fail to preach why the country could be your next land of opportunity.
Besides the benefit of lower hiring costs, here are five more reasons why you should outsource in the Philippines.
- Prime location
The Philippines has been known to be an excellent trading spot for different nations, being easily accessible to both shipping docks and airlines. It’s also a well-known tourist destination with natural resources as abundant as its coworking and office spaces. A simple Google search for the country’s business districts can make it easier for potential businessmen to imagine setting up their office in the Philippines. Not only can they establish themselves as a global brand, but they would also be given the chance to do greater good and provide employment opportunities to Filipinos as well.
- Skilled workforce
Call centers are popular BPOs in the country, but the Filipinos are skilled beyond their English fluency and their knack for warm customer service delivery. With a 95% literacy rate, the Philippine workforce is are experts in medical, legal, financial, IT, and creative fields. This is why both BPO and knowledge process outsourcing (KPO) companies keep on growing in the country because they can supply the demand for various professionals.
- Growing tech community
The country is geared to supply global demand for IT pros, thus, continuous efforts from the Department of Information and Communications Technology (DICT) are at work. So far, they are in the process of introducing a new telco player in the country and strengthening partnerships with other countries to further reinforce cooperation in the tech industry. Other Philippine-based organizations committed to furthering the sector in the country is the IT & Business Process Association (IBPAP) and Developers Connect Philippines (DevCon). The country has also ICTjob.ph, the Philippines’ premier tech job portal to help out both IT job hunters and recruiters.
- It’s part of ASEAN
The Philippines is one of the pioneer members of the Association of Southeast Asian Nations or ASEAN, an intergovernmental organisation which strives to accelerate economic growth and promote regional peace and stability in the region. As a whole, Southeast Asia has a 640 million population and ranks as the 6th largest economy in the world. ASEAN integration in the Philippines has been beneficial in the past decades, with major improvements in employment, trade, tourism, and security.
- Sustained growth of the economy
The Philippines is considered to be one of the “growth leaders in Asia”, and is expected to reach upper-middle-income status by 2019. It makes for an ideal outsourcing destination because of all the progress it has made and is slated to continue to achieve in the years ahead.
The best time to bring your operations to the Philippines is now. Get in touch with us to learn more about how outsourcing can help your business.
by wpgeekssales | Jan 23, 2018
Recently moved to the night shift? Or have you been trying to cope for the past few days/weeks, but with limited success? It’s normal to be concerned about your health when you work these hours. The way you sleep, work, eat, and socialize with people will definitely be affected by your new work schedule. When you work in the BPO industry, it’s almost normal to hear of several nightshift horror stories that don’t exactly make your new setup appealing.
To help you ease into this new lifestyle, here are a few ways to help you cope for the better.
1. Prioritize your sleeping pattern
Thing is, you have to sleep even when the sun is up and even if you’re tired from work, your body clock will still need to adjust and catch up to your demands. You have to stick to a schedule. Remember to get at least 7 hours of sleep per day, so you have to give yourself time to fall asleep. Hence, make sure your room is ready: be sure you have blackout curtains and shades and no gadgets! If it helps to make you sleep, try a white noise app or drink chamomile tea before retiring to your room.
2. Prepare your food
Now may be the best time to get into a fitness plan because being on the night shift can help you eat healthily. Why so? Because you will have to watch what you eat if you want to survive the night shift. For one, you would have to say no to all the unhealthy stuff. Now is the time to stock up on healthy snacks like fruits, nuts, and veggies — these will be better alternatives to junk food. Also, it’s best to bring your own food so you can avoid eating fast food or junk food.
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Related Page: Meaningful Jobs by Eastvantage
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3. Ease up on the coffee
We know coffee is the number one go-to cure for sleepiness. However, it’s important to take note that indulging in too much caffeine may hurt you in the long run. Imagine, it’s like putting yourself on edge all the time. This includes sodas too. Just remember to avoid drinking coffee at least 6 hours before you go to bed. Change your drinking habits and try fruit juices and tea instead.
4. Stay hydrated
You know it’s always good for you to drink plenty of water, but it’s not only because your body needs it. Drinking a lot of water will give you enough reason to walk to the restroom for much-deserved toilet breaks. If drinking cold water doesn’t wake you up, you can try splashing your face too!
5. Do little workouts
Listening to music will eventually bore you and eventually put you to sleep, so you have to think of more aggressive ways to stay awake and alert. For one, take or use the stairs to pump the blood to your heart! If you’re feeling at home in the office, you can do squats right at your desk. You can also bring small dumbbells to do a little weight-lifting on the side. If it’s allowed in the office, you can also bring an exercise ball chair to help strengthen your posture.
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Related Article: Employee Retention Tips
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6. Do power naps
Sometimes, you HAVE to give the body what it needs. When your body is craving ZZZs, you just have to give in and get some shut-eye even if it’s just for a few minutes. Set your alarm for 15 to 20 minutes and nap away! This goes especially for those who drive; if you feel the need to sleep — don’t fight it and find a place to pull over and just power nap.
7. Make your time off meaningful
You’re putting so much effort into making your night-work-life work, and you shouldn’t be surprised that you have to make the same effort to make sure all your free days count too. This is the time you will be able to meet up and bond with your friends and family while the sun is up. Use this time to reconnect with people or meditate. Recharge mentally and emotionally before you start another week again!
Finally, see this new experience as a good thing! Being positive will help you survive the few nights ahead. As long as you plan ahead, you will be able to work through your unconventional schedule. Make it work to your benefit!
Interested in getting a new job? Explore your career today and visit this page!
Image from videoblocks.com
by wpgeekssales | Dec 28, 2017
Even if the Philippines won’t host the next ASEAN summits for a few years to come, it doesn’t mean we’re going to be out of the activities and festivities. That’s right, ASEAN is full of activity and plans for members including initiatives on Political and Security Cooperation, Socio-Cultural Cooperation, and Connectivity Cooperation. For this post, however, we will focus on Economic Cooperation as these improvements will affect potential investments and businesses in the country.
- Trade, business, and investment
There would be regular meetings between the ASEAN-EU Senior Economic Officials. Further dialogue and cooperation about economic and social policy will be encouraged. Work towards the resumption of the ASEAN-EU Free Trade Agreement (FTA) negotiations will be intensified. Strengthening the capacity of ASEAN Member States across the region would also be strengthened, as would be support for the implementation of the ASEAN Economic Community Blueprint 2025.
- Private sector and Public-Private Partnership (PPP)
Dialogues between public-private sectors and business-to-business engagement will be highly encouraged to make sure business interests between ASEAN and EU would be efficiently represented. Best practices between EU Member States and ASEAN Member States on PPP would be shared to benefit and integrated within the region. Recommendations from the ASEAN-EU Business Council would also be encouraged.
- Strengthen Micro, Small, and Medium Enterprises (MSMEs)
Practices and experiences in financing and developing MSMEs would be shared between members to prompt future trade or exchanges on policy and regulatory frameworks. Implementation of the ASEAN Strategic Action Plan for SME Development 2016-2025 and its Strategic Goals learned in EU would also be exchanged.
- Strengthen Cooperation in Transport, Energy, and ICT
Best practices on regional transport issues would also be a priority, including further cooperation to conclude and implement the ASEAN-EU Comprehensive Air Transport Agreement, There will also be a promotion and development of the ASEAN Single Aviation Market. Encouraging best practices regarding energy access and energy will also be part of the initiative. One of the main goals is also to develop a transparent and coherent ICT regulatory framework.
- Food, agriculture, fisheries, aquaculture, and forestry
In terms of mutual interests, there would be an enhanced cooperation in sanitary and phytosanitary (SPS) matters. Strengthening of fisheries will also be part of the plan, including the goal to fight IUU or Illegal, Unreported and Unregulated fishing. A possible development of an ASEAN Common Fisheries Policy could also be in the works. Sustainable Forest Management (SFM) and Forest Law Enforcement and Governance (FLEG) is also going to be promoted. Illicit trafficking of wildlife and timber would also be addressed.
- Research and innovation, Science and Technology
The dialogue between the ASEAN Committee on Science and Technology (COST) and EU would resume. The ASEAN Plan of Action on Science, Technology, and Innovation (APASTI) 2016-2025 would be implemented. Science and Technology centers and other stakeholders would be enhanced in terms of cooperation. Finally, mobility and exchange of scientists and researchers between ASEAN and EU would be promoted.
With these plans and strategies, the Philippines is on a solid path to a more stable economy. Business owners, investors, consumers, and workforce will greatly benefit from these enhancements should they be implemented. Being part of the ASEAN will definitely keep the Philippines up-to-date and actively be a part of the most recent global improvements.
Are you ready for the Philippines to change for the better?
Banner image from voanews.com
Source Link: ASEAN-EU Plan of Action (2018-2022)
by wpgeekssales | Dec 21, 2017
Last November 2017, ASEAN celebrated its 50th anniversary and the event was attended by leaders from around the world. Apart from the event’s success, it’s important to understand that ASEAN isn’t a mere organization for leaders to get together and make merry. It’s about the betterment of the people and the economy. Here are other reasons why the ASEAN is helping boost our economy more than you think:
1. Easier and cheaper travel options for everyone
Of course, it only makes sense that ASEAN wants to provide easier travel services for their service providers. However, even citizens can enjoy the benefit of improved air, sea, or land travel. Thanks to ASEAN, there are now VISA-free entry countries like Cambodia, Indonesia, and Malaysia. Last October 2017, during the 23rd ASEAN Transport Ministers Meeting, members signed several plans to improve transportation within the region.
2. Cheaper goods and services
Other than better travel options, ASEAN also gives nations within the region to do more trade for goods and services. Tax on imported goods is lowered or even eliminated. Navotas Mayor John Rey Tianco said it best during the 50th ASEAN Anniversary, “A fully-implemented ASEAN Economic Community could mean lower taxes and tariffs for imported goods and this, in turn, could lead to lower cost of living and a greater purchasing power for us.”
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Related infographic: ASEAN-EU Plan of Action for Economic Cooperation
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3. More and better jobs
With the progressive dynamic between the ASEAN region, with easier and cheaper travel options, goods, and services, it only makes sense that it comes with the extended bonus of better employment opportunities. Take note, the continent makes up one-third of global GDP. You can only expect that Asia will keep doing what it can to maintain and exceed this performance. It’s also highly beneficial to the country’s IT industry, seeing as how ASEAN has 700 million digital consumers. In fact, by 2025, the sector is expected to grow 500% to $200 billion. One of ASEAN’s goals, after all, is to decrease “unemployment and underemployment” across the region.
4. More study options
The Filipinos would have more access to better jobs if they are better equipped for these emerging roles. Thankfully, even the country’s education would be enhanced because of ASEAN integration. For instance, last August 2017, Canada’s Minister of Foreign Affairs announced in the ASEAN regional forum in Manila that they would be offering a $10 Million Scholarship Program to support post-secondary students and mid-career professionals from Southeast Asia. The National University in Singapore offers scholarships for ASEAN countries for graduate coursework. These are only a few of the examples of quality international support for Filipino students.
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Related infographic: Similarities between ASEAN and EU
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5. The Philippines: Improved
ASEAN contributes to the advancement of the Philippines as a whole. Because of the incredible support from other Southeast Asian nations, the country is better prepared for globalisation. With the Filipinos’ way of life eventually improved, it will be no surprise if the economy contains to perform well in the next few years. ASEAN is one of the many reasons why the Philippines is in a good and stable pace and potential investors, businessmen, and its citizens need not worry about the country’s stability.
From the success of last November’s 31st ASEAN Summit and Related Meetings, Filipinos should feel proud and grateful that it is building strong ties with other ASEAN members. Each step taken with ASEAN is another step taken closer to a better and stabler economy. Be it travel, goods and services, education and work opportunities — the Philippines is getting closer to tapping into its great potential.
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Image Source: www/thenational.ae
by wpgeekssales | Oct 4, 2017
The Philippines is gaining traction in terms of providing outsourcing services not only for customer support but also for outsourcing tech services to different foreign businesses. What’s promising about the Philippine IT industry is that it’s still growing and it’s the perfect time to outsource your business’ tech needs.
Here are six more reasons why the Philippine IT industry is booming and why you should take advantage today.
1. The Philippines is going through tech evolution
Local and foreign investors are starting to enhance their businesses to pave way for more tech innovations in the country. Information-based products and services are becoming more popular; more apps are being produced by the day and with possible integration of artificial intelligence (AI) and sensory technology — one can expect more changes in the not-so-distant future. E-commerce is highly in demand too; nowadays, people have a constant desire for customized shopping and payment methods.
2. When it comes to technology, brand marketing has never been more challenging, especially with all the available channels they can tap into
There are countless opportunities thanks to tech, and as long as there are consumers and businesses, tech will never die — especially not in the Philippines, which is considered the “Fastest Growing Smartphone Market in ASEAN“.
It’s got the government’s support. The Department of Information and Communications Technology (DICT) is the executive department of the country that is in charge of developing, planning, and promoting information and communications technology (ICT) to further national growth and development. They are said to prioritize the provision of public free Wi-Fi access, a national ICT Portal, and a National Broadband Plan to deploy fiber optic cables and wireless technology to further expand 3G, 4G, and LTE services throughout the country. When even the government is involved in its growth, the Philippine IT industry is surely intentional in terms of growing and expanding its reach.
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Related Article: IT-BPO’s revenues to expand by 2022
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3. Ties with ASEAN
In terms of international involvement, the Philippines gets its support from the Association of Southeast Asian Nations (ASEAN). ASEAN aims to accelerate economic growth, social progress, and cultural development through interconnectivity with its SEA neighbors. This is made more possible, of course, through ICT or online tools, which makes it accessible through different platforms — be it through computers or mobile channels. Without IT, this would be nearly impossible to maintain, much less achieve.
4. The BPO industry relies on the digital platform
Business process outsourcing (BPO) has become one of the country’s leading generators of income. In fact, DICT projects up to $38.9 billion of BPO revenue in the next six years. This “boom” in the industry isn’t only because of foreign direct investments (FDI) from foreign business owners, but also because of the innumerable employment opportunities, it provides for the Filipino people — including, of course, tech jobs. With the amount of BPOs occupying office spaces in the country — you can only think of the demand for IT support (call, internet usage, and maintenance) in all of these companies.
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Related Page: Outsourcing Technology Teams
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5. One IT guy isn’t enough anymore
Remember the days when there was just one IT guy at your beck and call? Companies are looking to assemble efficient IT teams that can get more tasks accomplished in a shorter amount of time and explore more tech possibilities. With the rate of technological advancements and the threat to cybersecurity, an IT team must be well-rounded and round-the-clock. A simple search in ICTjob.ph — the only online tech job portal in the company — would show you over 70 job openings that include addressing security issues in their job description.
6. The Filipino Youth & Tech
In case you missed our previous article, the Filipino youth and tech are the main factors that ensure ASEAN success in the country. On an even brighter note, this is true in terms of the economy’s hope in becoming a stronger nation. Seeing as how the workforce is eventually going to be dominated by youthful, tech-savvy Millennials who are being equipped and trained to undertake the global need for different IT skills, is very favourable for the IT industry.
There will never be a shortage of IT-related jobs in the Philippines, and that’s a fact. With the abundance of a skilled workforce and with surefire support from both the government and private sectors, the country’s booming IT industry is simply at its start. Outsourcing IT jobs in the Philippines may just be the best business move you will ever have to do. The Filipino people have the skill and drive to accommodate any of your tech needs after all.
by wpgeekssales | Sep 7, 2017
ASEAN has recently celebrated its golden anniversary in the Philippines, and it’s inevitable to ask the question: What’s next? Although the future of ASEAN seems to be in good hands, what ensures its success in the Philippines specifically? There are plenty of factors that can disrupt progress, especially for a developing country, so what will reassure potential investors and new entrepreneurs to venture to the country? What makes the Philippines worth the risk? What makes you certain that ASEAN will continue its ascension to success?
Thankfully, there are two strong factors that placate these fears.
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Related Infographic: ASEAN Update: What to Expect
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The Filipino Youth
“Youth is the hope of our future.” This striking quote by Rizal is still relevant today, it seems, as the younger generation has been reported to be vital to the country’s progress. According to a study named “The Truth About Youth Philippines” by McCann Truth Central, Filipino youth feel that they:
- Have a responsibility to make a positive contribution to the community they live in. This is higher than the global average of 89%.
- Want to be remembered as a person who has changed the world. This is a sentiment shared by 26% of the Filipino youth.
This is the same youth who, by the year 2025, would be 72% of the global workforce.If the Filipino youth have such ideals, one can hope to expect a rather positive people working within the economy.
Preparation via the K-12 Plan
Surely, this optimism is for nothing if the country does not provide the means to equip the youth properly. A well-educated youth is a stronger youth, after all. The K-12 education program covers Kindergarten, 6 years of primary education, 4 years of Junior High School and 2 years of Senior High School. This provides enough time for students to learn and grasp complex concepts and skills that would make them into lifelong learners, and of course, prepare them for tertiary education. This program aims to reduce the number of dropouts in the Philippines. According to current data, they can reach a 90 percent enrollment rate of the expected 1.5 million Grade 10 completers.
To add to that, the Commission on Higher Education (CHEd) has also partnered with the Department of Information and Communications Technology (DICT) which would allow teachers at higher education institutions to work on different various ICT projects this year. This agreement opens up a total of 86 slots for college and university teachers through the Sectoral Engagement (SE) Grants under CHed’s K-12 Transition Program. According to CHEd Chair Patricia Licuanan, “With the expertise of our faculty and staff, we are confident that this partnership will make significant progress in strengthening ICT capacities across the country.”
This would no doubt train and inspire students to harness their skills for nation building. The BPO industry, for one, would benefit from this upgrade in education standards.
Technology
Of course, this all wouldn’t be possible without Technology. Seeing as how students from K12 — will eventually grow to be the tech professionals that would fill the tech jobs in the near future, it only secures the steady rise of the IT industry in the country. Youth and Tech go hand in hand, after all.
The community has been active encouraging the tech industry, seeing as how ICT can empower businesses via better efficiency, communication and security, and to surge globalisation in the economy. Last June. DICT celebrated the National Information and Communications Technology Month in the Philippines, as a way to acknowledge how ICT positively impacts the country. This event alone managed to provide a lot of digital opportunities for Filipinos. Other active non-government organizations include DevCon Philippines and the IT-centric job portal ictjob.ph.
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Related Page: IT Outsourcing in the Philippines
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The National Broadband Plan
With the high rise of mobile usage in the Philippines (we have 90 percent penetration), and the full growth of the ICT sector in the past decade, the government finally wishes to adopt the use of broadband or high speed internet access in the country. The National Broadband Plan aims to implement certain strategies and steps to achieve universal internet access for all Filipinos. This would trigger better economic development and social inclusion.
The National Broadband Plan envisions “A resilient, comfortable and vibrant life for all, enabled by open, pervasive, inclusive, affordable, and trusted broadband internet access.” This is in accordance with Executive Order No. 5, s. 2016, a plan that is included in the implementation of the 25-year vision of “Ambisyon Natin 2040”. This vision hopes to “raise the Filipinos’ living standards”.
Youth & Tech for the Future
When it comes to outsourcing, youth and tech will be the key to the country’s continuous development and progress. This is also why Eastvantage continues to be the bridge between foreign businessmen and the Filipino workforce — the same way ASEAN works to connect nations and economies to each other for the advancement of all. That’s why we believe that both foreign investors and entrepreneurs need not worry because the Philippines is more than ready for the future.
by wpgeekssales | Jul 18, 2017
So you’ve finally decided on pursuing your business ideas in the Philippines. Before you do anything else, be sure to read our post on the requirements for starting a business in the Philippines. Consider this the second part of that post, as you would also have to employ Filipinos to your business.
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Related Article: Requirements for Starting A Business in the Philippines
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To begin, you would need to remember yet another set of important agencies that comes after registering your business. All employees aged 60 and below, earning more than 1000 PHP am month are required to make these contributions.
1. Social Security System (SSS)
According to the Social Security Act of 1997, this requires all businesses — be it private, professional, and informal — to provide social insurance for their employees. This act, signed RA 8282, provides better benefits packages, coverage expansion, and the option for flexible investments. With SSS, private employees are protected against disability, old age, sickness, and death.
An employee’s previous SSS number is required for the monthly contributions to be accredited. If the employee isn’t an SSS member yet, the employee must personally register where your company is registered. You can check the downloadable forms on the SSS website.
2. Philippine Health Insurance Corporation (PhilHealth)
One of the reasons Filipinos are very intent on finding good jobs is the benefit of having an active PhilHealth account. The mandatory contributions give them the chance to pay for medical care in the country.
Previous and new members are required to sign a new form per new employer. All the necessary forms for this can be downloaded in the PhilHealth website. Forms should be submitted in the PHIC office where your business is registered. You can also submit it online.
3. Home Development Mutual Fund (Pag-IBIG)
This saving system allows employees to pursue housing loans. As long as the employee is a registered SSS member, it would be easy to update an employee’s status in the HDMF website.
All these contributions are deducted from the employee’s monthly salary by the employer. For big or small business ideas in the Philippines to come into fruition, it’s a must to make sure all bases are covered — including your employees’ needs. When candidates learn that a foreign-owned business complies with these local/legal requirements, they are going to rest assured that your company is legitimate.
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Related Page: Outsourcing Support for Your Business
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Did you know that when you outsource to Eastvantage, you can go straight ahead to establishing your business and let us take care of the recruitment process? We’ll do that and more. Get in touch with us today and see just how much we can do for your business.
